Services

Arch Psychology Melbourne offers a range of psychological services, including counselling, psychological therapies, and assessments for people of all ages. We will work with you to understand your individual needs.

We also provide support for parents and families, and work closely with local schools and early learning centres, offering consultation, classroom observations, and staff training.

If you are interested in one of our services or require a psychological assessment, enquire via the link below or contact us on 0493 534 205. Our friendly team will help guide you through the process and answer any questions you may have.

assessments

Cognitive | Mental Health | Educational & Learning | Neurodivergence

Psychological Assessments

At Arch Psychology Melbourne, we offer comprehensive psychological assessments tailored to the individual needs of children, adolescents, and adults. Our assessments are designed to provide clarity, support informed decision-making, and guide meaningful next steps in learning, development, and wellbeing.

What types of assessments do we offer?

We provide a range of psychological assessments, including:

Neurodiversity assessments for autism, attention-deficit/hyperactivity disorder (ADHD), intellectual and developmental disorders (IDD), and other neurodivergent profiles
Educational assessments to investigate learning difficulties and diagnose specific learning disorders (SLDs) (e.g., in reading, writing, or mathematics)
Mental health assessments to explore emotional wellbeing and clarify diagnoses such as PTSD, anxiety, depression, or other mood-related concerns

Each assessment is designed to provide a clear understanding of strengths, challenges, and support needs across settings such as home, school, or work.

Our approach

All of our assessments are conducted using the latest evidence-based tools and best clinical practices. For our neurodivergent clients, we take a neuroaffirming approach that recognises and respects different ways of thinking, processing, and engaging with the world.

We work collaboratively and compassionately, ensuring clients and families feel heard and supported throughout the process.

What does the assessment process involve?

Our assessment process typically includes:

An intake session to understand your concerns and gather background information
Standardised testing using valid and reliable tools tailored to the referral questions
Observations and interviews where appropriate (e.g., with parents, teachers, or other professionals)
A comprehensive written report, including diagnoses (if applicable), insights, and personalised recommendations
A feedback session to go through the results and discuss the next steps
An optional follow-up session to answer any questions that arise after you have had time to read the report

Supportive from the first enquiry

We understand that seeking an assessment can feel overwhelming. When you contact us, we will take the time to talk you through the process, answer your questions, and help you determine whether an assessment is right for you or your child. Our goal is to make the experience as clear and supportive as possible, from start to finish.

If you are considering a psychological assessment for yourself or a loved one, you are welcome to contact us. We are here to help you gain insight, find answers, and access the supports you need to thrive.

counselling & therapy

Anxiety Disorders | Depression Disorders | PTSD | Life Stressors | Grief & Loss

We offer compassionate, evidence-based counselling and therapy for individuals of all ages; from young children to mature adults. Whether you are seeking support for your own wellbeing or for a family member, our team of warm, understanding, and empathetic psychologists are here to help.

Who we work with

We support clients experiencing a wide range of emotional, social, and psychological challenges, including:

Anxiety and worrying
Depression and low mood
Stress related to school, work, home life or major life changes
Difficulties with friendships, family, or relationships
Grief and loss
Trauma, including complex trauma
Body image issues and disordered eating
Behavioural concerns, including problematic behaviours in children and teens, such as school refusal and self-harming
Social issues, such as social isolation and bullying
Neurodivergence and co-occurring mental health needs

We also work with clients who may not have a specific diagnosis but are feeling overwhelmed, stuck, or simply in need of support and someone to talk to.

Our approach to therapy

Our psychologists use a range of evidence-based therapeutic approaches, including:

Cognitive Behavioural Therapy (CBT)
Acceptance and Commitment Therapy (ACT)
Dialectical Behaviour Therapy (DBT) skills
Schema Therapy
Emotion-focused Therapy (EFT)
Play-based therapies (for younger children)
Enhanced Cognitive Behavioural Therapy (CBT-E) for eating disorders
Trauma-informed approaches, including Eye Movement Desensitisation and Reprocessing (EMDR)

We work collaboratively with each client, tailoring the approach to suit their unique goals, values, and preferences. For children, this includes working closely with parents and caregivers to support progress outside of sessions.

We take care to match each client with a psychologist who we believe will be a good fit based on their needs and personality. We know that the therapeutic relationship is central to meaningful change.

What to expect

Your first appointment is an intake session. For children, this initial session is held with parents or caregivers so that we can gain a thorough understanding of the child’s needs and history. From there, we work together to create a plan that feels supportive, practical, and focused on what matters most to you or to your child. Our therapy rooms are designed to be welcoming and comfortable for all clients.

Getting started

If you are ready to begin counselling or are simply curious about whether therapy could help, we invite you to contact us. Our friendly client-care team will guide you through the process and help you find the right psychologist to walk alongside you on your journey.

emdr

What is EMDR?

Eye Movement Desensitisation and Reprocessing (EMDR) is an evidence-based therapeutic approach used to help individuals process and heal from trauma and distressing life experiences. EMDR has been proven effective for treating conditions such as post-traumatic stress disorder (PTSD), anxiety, depression, and more.

How does EMDR work?

EMDR therapy involves the use of guided eye movements or other forms of bilateral stimulation while recalling distressing memories. This process helps to reprocess the traumatic memory, reducing its emotional impact and allowing the individual to develop healthier coping mechanisms.

Who can benefit from EMDR?

EMDR is particularly effective for individuals who have experienced:

Trauma and PTSD
Sexual assault
Violence and abuse
Anxiety and panic disorders
Phobias
Depression
Grief and loss
Stress-related issues

Our psychologists, Melinda Adams and Felicity Manley, are qualified EMDR therapists and can provide EMDR treatment for people of all ages. They are committed to creating a safe and supportive environment where you can work through your challenges and distress at your own pace.

Medicare rebates and fees

Medicare offers rebates for EMDR treatment under the Better Access initiative. To access the Medicare rebate, you will need a Mental Health Treatment Plan from your GP, psychiatrist, or paediatrician. This plan will outline your mental health needs and recommend that you see a psychologist. Once you have this plan, you can access up to 10 sessions with Mel or Felicity.

More information

For more information about EMDR, visit: EMDRIA

If you think EMDR could help you or you are interested in making an appointment, please feel free to contact us.

parenting support

Perinatal & Postnatal Concerns | New Parents | Parents of Children & Teens

Parenting can be deeply rewarding but it can also be overwhelming, exhausting, and confusing at times. At Arch Psychology Melbourne, we provide thoughtful, practical, and non-judgmental support for parents and caregivers at all stages of the parenting journey.

Whether you are navigating the early days of parenthood, supporting a child with emotional or behavioural challenges, or feeling unsure about how to connect with your teenager, our psychologists are here to support you with care and compassion.

Who we support

We work with parents and caregivers across a wide range of experiences and concerns, including:

New parents adjusting to parenthood or experiencing perinatal/postnatal challenges
Parents of young children struggling with behaviour, sleep, or emotional regulation
Parents of neurodivergent children (e.g., autism, ADHD) looking for practical strategies and support
Parents navigating school refusal, anxiety, or the mental health difficulties of their child
Parents feeling disconnected from or unsure how to communicate with their teenager
Families facing major life transitions, such as divorce, grief, or changing schools

Whether you are feeling stuck, alone, burnt out, or simply want some extra support, we are here to help.

Our approach

Our psychologists take a non-judgmental, empathetic, and collaborative approach to parenting support. We understand that every family is different, with their own values, routines, personalities, and parenting styles. So, we will work with you to develop practical strategies that are respectful, realistic, and tailored to your unique circumstances.

We aim to create a space where parents feel safe to explore their concerns, reflect on patterns, build confidence, and strengthen their connection with their child or teen. For parents of older children and teens, you may also consider participating in our Tuning in to Teens® program.

When appropriate, we also collaborate with early learning centres, kinders, schools, and other professionals to ensure that strategies are consistent and supportive across all areas of your child’s life.

What to expect

Parenting support begins with an initial intake session, where we take time to understand your concerns, family background, and goals. From there, we will work together to explore strategies and insights that align with your needs and build on your strengths as a parent. Our supportive team help make this process feel comfortable and empowering.

If you are looking for support in your parenting journey, we invite you to reach out. Our team is here to walk alongside you with understanding and practical guidance.

tuning in to teens®

Parents of Children & Teens Aged 10 to 18

Tuning in to Teens®

Emotionally intelligent parenting for stronger relationships

Tuning in to Teens® is a research-based parenting program that supports parents and carers to build closer relationships with their teenagers and respond to their emotions in ways that promote emotional growth, resilience, and wellbeing.

At Arch Psychology Melbourne, our experienced psychologist, Shannon McCarthy, facilitates this program in a warm, supportive environment. If you are navigating common adolescent challenges or supporting a young person with more complex needs, this group parenting program can help you feel more confident and connected in your parenting approach.

About the program

Developed by researchers at the University of Melbourne, Tuning in to Teens® teaches parents how to:

Better understand and respond to their teen’s emotional experiences
Communicate effectively, even during difficult moments
Support teens in managing strong feelings like anger, anxiety, or sadness
Set limits in ways that maintain connection and respect
Build a secure and emotionally responsive parent-teen relationship
Promote emotional intelligence, which a key protective factor for mental health and wellbeing

The program is evidence-based and has been shown to reduce internalising and externalising behaviours in young people, improve emotional competence, and strengthen the parent-child relationship.

Who is it for?

This program is suitable for parents and carers of adolescents aged 10 to 18 years who are:

Struggling with mood, anxiety, or friendships
Experiencing school-related stress or refusal
Displaying challenging behaviours or withdrawing socially
Generally navigating the ups and downs of adolescence

You do not need to have a diagnosis or mental health concern to benefit. The program is helpful for all families seeking stronger communication and emotional connection.

Program structure

Six weekly sessions (approximately 2 hours each)
Held in small groups to allow for discussions and support
Run by a psychologist trained in delivering the Tuning in to Teens® program and an experienced co-facilitator
Delivered in-person at our practice in Canterbury or by arrangement with interested schools
Opportunities to ask questions and reflect on your own parenting style in a non-judgmental and supportive space
Handouts and resources provided

We offer the program on a needs basis, so we welcome expressions of interest and will let you know when we schedule new groups.

Get involved

If you are interested in joining a Tuning in to Teens® group, please contact us to register your interest. We will let you know when the next group is scheduled or place you on a waitlist if no current dates are set.

Our team is always happy to talk you through the program and help you decide if it is the right fit for you and your family.

neurodivergence

Attention-Deficit/Hyperactivity Disorder (ADHD) | Autism | Intellectual Developmental Disorder

Neurodiversity refers to the natural variation in the human brain and how people think, learn, process information, and relate to others. This includes, but is not limited to, Autism, ADHD, learning differences, and intellectual or developmental conditions.

At Arch Psychology Melbourne, we celebrate and affirm the strengths, perspectives, and unique experiences of our neurodivergent clients. Our neuroaffirming approach ensures that neurodivergent children, adolescents, and adults feel seen, heard, and fully supported.

Who we support

We work with neurodivergent clients of all ages, including those who:

Are newly diagnosed or seeking formal evaluation for Autism, ADHD, or related profiles
Have an existing diagnosis but need guidance with school, work, or social challenges
Struggle with sensory sensitivities or finding comfortable environments
Experience social communication differences or need support navigating peer and family relationships
Require advocacy or adjustments at early learning centres (ELCs), schools, or workplaces
Want to explore their neurodivergent identity
Want to build self-advocacy skills, confidence, and resilience

No two neurodivergent experiences are the same, and our psychologists tailor their approach to each individual’s strengths, interests, and support needs.

Our neuroaffirming approach

Collaboration and agency: We genuinely partner with you (and, where relevant, your family or carers) to understand your lived experience, preferences, and goals. We respect your expertise in your own neurodivergence.
Environmental accommodations: Our practice space is designed to be sensory-friendly (quiet waiting areas, comfortable furniture, access to sensory tools, and minimal visual clutter). We encourage you to let us know about any sensory considerations so that we can make your visit as comfortable as possible.
Advocacy and liaison: We work alongside ELCs, schools, and other professionals to recommend reasonable adjustments, such as sensory breaks, visual schedules, flexible seating, and communication supports, so that the environments where you learn and socialise are more inclusive and accessible.
Individualised strategies: Whether it is support with social and communication skills, executive functioning, or sensory-regulation, our recommendations are practical and grounded in evidence-based practice. We consider your unique strengths, interests, and neurotype to ensure strategies fit seamlessly into your daily life.
Strengths-based perspective: We focus on celebrating what you do well; your interests, creativity, attention to detail, and building on those strengths rather than pathologising differences.

What to expect

Intake and relationship-building
- We begin with a conversation (with you and, for minors, parents or carers) to hear about your experiences, challenges, and goals.
- We ask about sensory preferences and any accommodations that would help you feel most at ease during sessions.
Assessment (when relevant)
- If you’re seeking diagnostic clarity, we use evidence-based tools within a neuroaffirming context, ensuring that assessments capture your profile accurately without pathologising your differences.
- We always explain the purpose of each task, allow breaks as needed, and use language that is transparent and respectful.
Tailored intervention and support
- We co-create goals and strategies that might include social-communication coaching, executive function support, self-regulation skills, or advocacy for sensory and environmental adjustments at school or work.
- Sessions may involve activities that draw upon your interests, whether that’s drawing, technology, or special hobbies, to make therapy engaging and meaningful.
Collaboration with other settings
- With your consent, we liaise with teachers, ELC educators, employers, or other allied health professionals to ensure consistency in supports across all environments.
- We provide recommendations, visual resources, and practical suggestions for staff to implement, fostering a more inclusive setting.
Ongoing review and flexibility
- We review your progress regularly, adjusting strategies as your needs or environments change.
- Our goal is to support your long-term wellbeing, independence, and self-advocacy.

If you or your loved one is neurodivergent and seeking a psychologist who understands and values neurodiversity, we invite you to reach out. Our team is committed to creating a welcoming, affirming space where your unique needs are honoured and your strengths are championed. Please get in touch to learn more or book an initial consultation.

eating disorders

Anorexia Nersosa | Bulimia Nervosa | Avoidant/Restrictive Food Intake Disorder (ARFID)

Eating Disorder Treatment

Eating disorders are serious mental health conditions that require specific care and support. At Arch Psychology Melbourne, we recognise the importance of early intervention in treating eating disorders and are dedicated to helping young people on their journey to recovery.

Our psychologist, Shannon McCarthy, is an ANZAED credentialled eating disorder clinician. She is trained in cognitive behavioural therapy for eating disorders (CBT-E), an evidence-based approach specifically designed to treat eating disorders.

What is CBT-E?

Enhanced cognitive behavioural therapy (CBT-E) is a highly effective treatment for eating disorders, including anorexia nervosa, bulimia nervosa, and other related conditions. It is designed to address the underlying thoughts, feelings, and behaviours that contribute to disordered eating, helping people develop healthier patterns and coping mechanisms.

How does CBT-E help young people?

For young people with current or emerging eating disorders, Shannon utilises CBT-E to provide targeted support that is tailored to their unique needs. This approach not only addresses the eating disorder itself, but also helps young people build resilience, self-esteem, and a healthier relationship with food and their bodies.

What should I expect from CBT-E?

During CBT-E sessions, Shannon works closely with young people to explore and challenge the beliefs and behaviours that maintain the eating disorder. The therapy is structured, focused on achieving specific goals, and adaptable to the young person’s progress. Parents and caregivers are often involved in the treatment process, ensuring that the young person has a strong support system throughout their recovery.

ARFID and CBT-AR

Avoidant/Restrictive Food Intake Disorder (ARFID) is a distinct eating disorder that involves restrictive eating not driven by body image concerns. It may be related to sensory sensitivities, a fear of choking or vomiting, or a lack of interest in eating. ARFID can significantly impact a young person's health, development, and quality of life.

Cognitive behavioural therapy for ARFID (CBT-AR) is an evidence-based treatment specifically designed to address the unique challenges of ARFID. CBT-AR involves gradual exposure to new or feared foods, helping young people develop increased flexibility around eating. Therapy is tailored to each individual’s ARFID presentation and often includes psychoeducation, coping strategies, and collaboration with caregivers to support change in everyday environments like home and school.

CBT-AR involves setting individualised goals, building motivation, and empowering young people and families with practical tools to expand food variety and improve nutritional intake without shame or pressure. Shannon provides compassionate, neuro-affirming support for children and adolescents who struggle with restricted eating.

Medicare rebates for eating disorder treatments

Medicare offers specific rebates for eating disorder treatment under the Eating Disorders Treatment Plan (EDTP). This plan is designed to provide financial assistance for those needing intensive psychological treatment for eating disorders, making care more accessible to those who need it.

Under an EDTP, young people are eligible for up to 40 Medicare-rebated psychological sessions per calendar year. This extensive support is intended to ensure that young people and their families receive the ongoing care necessary to manage and recover from an eating disorder. EDTPs can be obtained by a GP, psychiatrist, or paediatrician. This plan is tailored to a young person’s individual needs and will recommend psychological treatment as part of the recovery process.

If you or your child is struggling with a current or emerging eating disorder, early intervention with CBT-E can make a significant difference. For more information about CBT-E or CBT-AR, or to schedule an appointment with Shannon, please contact us to take the first step towards recovery. Our team is here to help you navigate the process and ensure you receive the support you need.

More information

For more information about eating disorders and eating disorder treatment plans, you can visit:

The Butterfly Foundation

The Butterfly Foundation & AFRID

Eating Disorders Victoria

Eating Disorders Victoria & AFRID

Medicare Eating Disorder Plans

youth mhfa

Youth Mental Health First Aid

What is Youth MHFA?

Youth Mental Health First Aid (MHFA) equips adults who teach, care for, or support young people with the knowledge, skills and confidence to recognise, understand and respond to a young person experiencing a mental health problem or crisis.

Our psychologist, Shannon McCarthy, is a licensed Youth MHFA Instructor. She has experience training secondary school teachers and educational support staff.

Youth MHFA participants learn how to apply mental health first aid across a range of common mental health problems and crisis situations, including but not limited to:

Depression
Anxiety
Eating Disorders
Psychosis
Substance use problems
Suicidal thoughts and behaviours
Non-suicidal self-injury (self-harming)
Trauma
Panic attacks

Training Format

Youth MHFA is a 14-hour course delivered across 2 days (7 hours per day). Youth MHFA is offered over 2 days in person or as a blended course with an online on-demand component and an in-person component.

Participants will receive a copy of the Youth MHFA Manual and a certificate of completion. Participants have the opportunity to become Accredited Youth MHFAiders.

More information:

For more information about Youth MHFA, visit:

MHFA

Schools Victoria

schools

ELCs & Kinders | Primary Schools | Secondary Schools | Teacher & Staff Consultations

At Arch Psychology Melbourne, we work closely with secondary schools, primary schools, kinders, and early learning centres (ELCs) to support student wellbeing, learning, and inclusion. Our team of psychologists offers a range of consultation, training, and information sessions designed to empower educators, leadership teams, and families with the tools and confidence to meet the diverse needs of their students.

Consultation and support for educators

We offer individual and group consultations for school staff and leadership teams. These may focus on:

Behaviour support for individual students or across the whole classroom
Understanding and supporting neurodivergent students (e.g., Autism, ADHD)
Adjustments and supports for students with specific learning disorders (SLDs)
Strategies to assist anxious, withdrawn, or depressed students
Supporting students who are disengaged or refusing to attend school
Promoting inclusive and trauma-informed classroom practices

Our psychologists collaborate respectfully and practically with staff to problem-solve, provide fresh insight, and offer strategies that work within the classroom and broader school context.

Seminars and workshops

We can deliver a range of evidence-based seminars and training sessions tailored to your school community’s needs. These include:

Youth Mental Health First Aid (Youth MHFA)
For staff working with adolescents, this certified course builds knowledge and confidence to respond to young people experiencing mental health concerns.
Tuning in to Teens®
A parenting program we can deliver onsite for school communities, designed to help parents better understand and support their teen’s emotional development and wellbeing.
School Readiness Seminars
For kinders and primary schools, these sessions are aimed at parents of children about to start school. We share insights into school readiness (emotional, social, cognitive) and offer practical tips for a smooth transition.

We can also tailor custom seminars for your team or parent body on topics such as anxiety in children and teens, emotional regulation and behaviour management strategies for classrooms, and inclusive education practices.

Using a collaborative, strengths-based approach

Our psychologists work in partnership with schools and educators, offering expertise while respecting your knowledge of your students and school culture. Our approach is:

Practical and adaptable to the realities of classrooms and school life
Collaborative and consultative, not prescriptive
Neuroaffirming and inclusive, supporting all learners to thrive
Evidence-based, drawing from best practice in educational and developmental psychology

We understand that schools are busy, dynamic environments, so we are here to support you with real-world strategies that make a meaningful difference.

Get in touch

If you are a school leader, educator, or ELC director looking to support your students, families, and staff with high-quality psychological input, we’d love to hear from you. Contact us to discuss how Arch Psychology Melbourne can partner with your school or centre.

groups

Children | Teens | Parents

At Arch Psychology Melbourne, we offer a range of group-based interventions for children, adolescents, and parents. These groups are designed to build skills, foster connection, and offer support in a safe and welcoming environment.

Our groups are small, thoughtfully structured, and run by experienced psychologists who bring warmth, empathy, and evidence-based practice to each session.

Group offerings

We offer groups for:

Children: emotional regulation, social and communication skills, and anxiety support
Adolescents: managing stress and anxiety, building resilience, and social connection
Parents: parenting strategies, emotion coaching, understanding neurodivergence, and preparing your preschooler for school

Group programs draw from various evidence-based frameworks such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT) skills, Tuning in to Kids/Teens, and mindfulness-based practices, depending on the focus and age group.

How our groups run

We run groups on a needs basis, based on expressions of interest and demand in the community. If there is a particular topic or age group you are seeking support for, we invite you to get in touch and register your interest. When we have enough interest to run a group, we will contact you with the details and next steps.

Our groups are typically held onsite in our practice in Canterbury. Sessions are run in large, comfortable spaces that help participants feel at ease and supported.

Benefits of group support

Learn practical tools and strategies
Connect with others who share similar experiences
Build confidence and emotional insight
Access support in a cost-effective format
Know that you are not alone in your challenges

If you or your child may benefit from joining a group, please get in touch with us to register your interest. We’ll talk you through the process, answer any questions, and let you know when suitable groups are scheduled.

Group interventions can be a powerful way to grow, connect, and feel supported, so we would love to welcome you to participate.